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What is the policy for damaged items/refunds/redeliveries and exchanges?

All our desserts are backed by our 100% guarantee, which we're proud to stand behind. If you're not satisfied with your purchase, for any reason at all, we'll do whatever it takes to make it right. This includes offering redelivery or comparable exchange on your order.
 

Who Should I Contact for Damaged Items or to Make a Refund, Redelivery or Exchange?

Due to the perishable nature of our pastries, we do not accept returns after 1hr of delivery.   Please check your  order time of delivery.   Please Contact Us for any product related inquiries. 

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Disclaimer.
Heavenly Baklava is not responsible for any damages caused after customer leaves our bakery with pickup orders.

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